When sending files to the Mifflinburg Telegraph, consider every element of the project to be new to us. The following rules are universal and apply to any printer. The Telegraph wants to ensure that your project is completed correctly and on time and therefore it wants to eliminate unnecessary problems that may arise, please consider this information as important and crucial for the proper output of your file. The following is a list of the most common problems encountered.
LEFTOVER ITEMS ON DOCUMENT PASTEBOARD: Please delete any leftover or extra items left on the pasteboard from your document. This can cause bad link errors and time can be spent hunting for images that aren’t being used in the finished product. It also eliminates confusion.
COLLECTING FOR OUTPUT: Put ALL items into one folder for output. Be sure to include all fonts, images and artwork and try not to include items not necessary for output. This will eliminate any confusion. Both Quark and In-Design have output options located under the File menu. Remember to always manually check that everything is there, even after using the system software. Occasionally things do get left behind.
FILE NAME: Use the actual file name when referring to a specific file to be output. Do not use special characters (i.e. #@_%^) or extremely long file names (this includes images). Keep all documents together in the same folder and/or directory (simplify for easy output).
FONTS: Provide all fonts used in the project (file/document). Ignore warnings from the software to not include them. While the Telegraph does have a large font collection, it does not have ALL fonts, do not assume anything. Because we use a Mac platform, there is no guarantee that our fonts are exactly the same as yours, especially in a PC to Mac conversion. Also be sure to include fonts used in eps images (Illustrator, FreeHand, CorelDraw, etc.). We can accept Windows fonts and Macintosh fonts. As a general good advice, convert all fonts to outlines or curves when working in illustration programs, thus preventing a font conversion problem.
TYPE STYLES: Always use the actual typeface (i.e. BTimes Bold, ITimes Italic, etc.). Try not to alter the type style using the style palettes. This can lead to conversion errors as well. If using drop shadows on text in In-Design, convert it to outlines before packaging.
IMAGES: Be sure to include all images and graphics used (even if the image is imbedded instead of linked). They should be saved as CMYK or Spot Color, not RGB. Also be sure to call out any Duotones used in document. RGB is not meant for the Commercial Printing Process. Proper image format should be TIFF (.tif) or EPS (.eps) depending on image use (we do not recommend JPG (.jpg) images). High Resolution of 300-400 dpi or equivalent in pixels is recommended for Raster Images, 600 or higher dpi for Bitmap images when needed is preferred. Always try to use exact size or smaller image measurement, never increase an image beyond 110% in size.
SPOT COLORS: If it's a spot color job, list the spot colors used in the file or document. Also be sure that spot colors used in all images are named the same thing. The computer sees different named colors (i.e. Pantone 153 CV and Pantone 153 CVC) as two different plates. If a spot color is used from a color matching system (like Pantone) and is converted to CMYK values, it will not match exactly the spot color chosen (usually “off” by 5-10%). Please note— if you use a percentage of a spot color it will no longer match that spot color (30% PMS153 vs 100% PMS 153). Make sure that all colors in the document are converted to spot colors, if not they will be CMYK and will have to be changed by the Telegraph.
BLACK: When using the color black in a four-color process document either in artwork or as text, make sure that it is 100% Black only NOT 100% Yellow, 100% Cyan, 100% Magenta and 100% Black. While some people believe that this gives a darker image, it really only gives registration problems where none should exist.
GREYSCALE IMAGES: Please make sure all greyscale or black and white images are indeed- greyscale. Double check that they are not saved as CMYK or RGB. This can lead to separation problems.
SAMPLES: Always include a current sample of the job (a copy of the previous run or a color sample). A simple Black and White (B&W) printout will help us check the file for any problems (i.e. text reflow, missing images, etc.). A color copy is also recommended.
WORK ORDER: Please make sure ALL information is provided including a daytime and night time telephone number, cellular number or pager in case we need to contact you with any questions about your job or file.
There IS a charge for the time spent making corrections and fixing your files including if we have to re-create your file. Currently we charge $60 per hour. You will be notified before the file is worked on.
SOFTWARE SUPPORTED: Our software is constantly kept up-to-date and we currently have the newest versions of QuarkXPress, Adobe InDesign, Adobe PageMaker (converted to InDesign), Adobe Illustrator, Adobe Acrobat, and Adobe PhotoShop.
It should not be necessary to “down-save” any of your files.
If creating files in Publisher, please contact the Telegraph BEFORE submitting them for print.
The Telegraph uses a Macintosh based Platform (G5).
If the Telegraph is designing the piece for you, we can also accept Microsoft Word, Excel or Powerpoint and PDF files (as long as they are not low resolution).
We do not recommend producing a “finished piece” in Photoshop, it will not have the clarity that you desire.
Any questions, call 570-966-2255.